- Shipping & Returns
Shipping & Returns
BuyDysonAirblade.co.uk is part of the o3 group, official distributor of Dyson Airblade hand dryers for UK & Ireland.
As the largest* stockist of Dyson Airblade hand dryers anywhere in UK or Ireland we can deliver straight from stock to any location in the UK or Ireland NEXT DAY and FREE OF CHARGE. Please note, that while we do our best to get your delivery to you next day, please do allow 2-3 days depending on the time of the order and your location. There may be delays in delivery caused by couriers, weather, stock availability on certain SKUs and other factors. You will be informed at the time of ordering if we anticipate any delays. You will receive an email to confirm your order has been booked on for delivery.
You can opt for a timed delivery, ie before 12pm, before 10pm and before 9pm. Please check the option at the time of checkout.
Orders must be placed before 11am to guarantee next day delivery.
We don't charge you for things we don't need to, so delivery is free, but unfortunately only to Great Britain, Northern Ireland and the Republic of Ireland. Delivery to the Isle of Man, Channel Islands and the Scottish Highlands & Islands will attract a surcharge, this reflects the extra that we get charged by our couriers.
You may return most new, unopened items within 14 days of delivery for a full refund less the cost of shipping. We'll also pay the outward and return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you are returning goods, you must inform us immediately of your decision and in any case no later than 3 working days of purchase. You will be liable for the return shipping cost. We can arrange collection on your behalf for which there will be a charge depending on the number of items purchased. You should expect to receive your refund within 25 days of giving your package to the return courier, however, in many cases you will receive a refund more quickly but please allow for delays in shipping to allow us to inspect the items upon their return. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
The goods must always be in their original condition and in their original, undamaged packaging. We would ask that you wrap the items in some protective material or place inside another box to avoid any damage to the outside of the box. As im sure you can appreciate, any return items must be in a resaleable condition as we do not want our customers to receive goods in boxes that are in any way damaged or defaced. This is our promise to you as a customer and we must enforce it should you wish to return any item.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilo.
* Based on estimated stock levels at any individual store at the time of writing (January 2015).